Cybergram Pte Ltd Privacy Policy

Cybergram Pte Ltd ("we," "our," "us") operates the website Detekcam.com. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our Service, and the choices you have associated with that data. This policy complies with Google AdSense requirements, GDPR, CCPA, and other relevant privacy laws.

1. What Constitutes Personal Data

1.1 Personal data" means data whether true or not about an individual who can be identified from that data or from that data and other information to which an organization has or is likely to have access. Common examples of personal data include names, identification numbers, email addresses, mailing addresses, telephone numbers, contact information, credit or debit card information, medical information, medical history, photographs, and video images.

1.2 Whether you provide us with personal data is your choice; however, in many instances, this type of information is required to participate in a particular activity, obtain a benefit we may offer, or gain access to certain content on our Website and/or to our services.

2. Amendment to Privacy Policy

2.1 As part of our efforts to ensure that we properly manage, protect, and process your personal data, we will be reviewing our policies, procedures, and processes from time to time.

2.2 We reserve the right to amend the terms of this Privacy Policy at our absolute discretion. Any amended Privacy Policy will be posted on our Website. The updated Privacy Policy will supersede earlier versions and will apply to personal data provided to us previously. If you do not accept any amendment to the Privacy Policy, please contact our Data Protection Officer.

2.3 You are encouraged to visit the Website from time to time to ensure that you are well-informed of our latest policies.

3. Purposes for Collection, Use, Disclosure, and Processing of Personal Data

3.1 General Purposes. Generally, we collect, use, or disclose your personal data for the following purposes (depending on the circumstances):

• Verifying your identity;
• Providing you with the services you request;
• Facilitating billing and payment when you acquire our services;
• Following up with you when you express your interest to be contacted by us to learn more about our services;
• Requesting your feedback;
• Assisting you with your enquiries and responding to your feedback, complaints, and requests;
• Administering and/or managing your relationship with us;
• Ensuring that content on our Website is presented in the most effective manner;
• Making suggestions and recommendations to you and other users of our Website about content, goods, and services that may interest you or them;
• Analyzing site traffic, understanding customer needs and trends, carrying out targeted promotional activities, personalizing content, and improving our services;
• Understanding or measuring the effectiveness of advertising we serve to you and others and delivering relevant advertising to you;
• Notifying you of changes to our Website;
• In relation to our corporate governance, audit, operational, or business protocols;
• Resolving disputes;
• Any other purposes which we notify you of at the time of obtaining your consent and any other reasonable purposes related to the aforesaid.

3.2 Business Purposes. We may also use your personal data for purposes connected or relevant to our business, such as:

• Complying with our legal obligations and requirements;
• Enforcing contractual terms and conditions and legal obligations owed to us;
• Accounting, risk management, and record-keeping;
• Carrying out research, planning, and statistical analysis;
• Improving the quality of services provided by us;
• Any other reasonable purposes related to the aforesaid.

3.3 Additional Purposes. If you have consented, we may use your personal data from time to time for additional purposes such as informing you of the latest activities, programs, special offers, and promotions offered by us and/or our related entities, sponsors, strategic business partners, and associates:

3.4When using your personal data to contact you for the above purposes, we may contact you via regular mail, fax, e-mail, SMS, telephone, or any other means.

3.5 Do Not Call Registry. We may call or send marketing messages to your Singapore telephone number if you have consented and you have not registered your number with the No Voice Call Register or No Text Message Register. Even if you have registered with the Do Not Call Registry, we may still call or send marketing messages to you if you have provided us with clear and unambiguous consent to do so.

3.6 You may opt-out of receiving future promotional communications from us by following the unsubscribe instructions provided in our communications.

3.7 If you provide us with the personal data of another person, you warrant that you have informed him/her of the purposes for which we are collecting his/her personal data and that he/she has consented to your disclosure of his/her personal data to us for those purposes. You agree to indemnify and hold us harmless from and against any and all claims by such individuals relating to our collection, use, and disclosure of such personal data in accordance with the terms of this Privacy Policy.

3.8 In order to conduct our business operations smoothly, we may also be disclosing the personal data you have provided to us to our third parties who provide necessary services to us, including but not limited to service providers and data processors working on our behalf and providing services such as accounting, hosting and maintenance services, security services, and delivery services.

4. Non-Personal Data

4.1 Non-personal data is data that does not personally identify you. Non-personal data can include certain personal data that has been anonymized. We obtain non-personal data from information you provide us and automatically when you access our Website.

4.2 We use non-personal data in a variety of ways, including helping to analyse Website traffic, understand customer needs and trends, carry out targeted promotional activities, and improve our services. We may use your non-personal data by itself or aggregate it with information we obtain from others. We may share your non-personal data with our affiliated companies and third parties for such purposes.

5. Cookies, Log Data, and Other Technologies

5.1 Cookies. Cookies are small text files placed by browsers on your devices. Our Website may use cookies to learn how our users interact with our content, which helps us enhance the user experience for our website. If you do not wish for cookies to be used, you may actively delete or block them. However, you may not be able to take advantage of all the features of our Website if you delete or disable cookies. For more information on how to see what cookies have been set and how to manage and delete them, please visit: [http://www.allaboutcookies.org/] Many browers, including Chrome, allow you to manage third party cookies. You may learn how to delete, allow and manage cookies in Chrome by visiting https://support.google.com/chrome/answer/95647.

5.2 Google AdSense. We use Google AdSense to serve ads on our Website. Google AdSense, as a third-party vendor, uses cookies to serve ads based on users' visits to our site and other sites on the internet. You can learn more about how Google uses data when you use our partners' sites or apps and how you can control the information collected by Google by visiting [https://policies.google.com/technologies/partner-sites]

5.3 Opt-Out Options. You can opt-out of personalized ads by visiting Google's Ad Settings at [https://adssettings.google.com/authenticated] or by visiting a third-party opt-out page like [https://www.aboutads.info/choices].

5.4 We use third-party vendors, including Google AdSense, to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you. To learn more about how Google uses data when you use our partners' sites or apps, visit [https://policies.google.com/technologies/partner-sites].

5.5 Use of Cookies for Advertising We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. Google AdSense uses cookies to serve ads based on your previous visits to our Website and other websites. By using this Website, you consent to the use of cookies. You can control and/or delete cookies as you wish – for details, see [http://www.allaboutcookies.org/].

5.6 Opt-Out Options You can opt-out of personalized ads from Google by visiting Google's Ad Settings at [https://adssettings.google.com/authenticated]. You can also opt-out of third-party vendors' use of cookies for personalized advertising by visiting [http://www.aboutads.info/choices/].

5.7 Data Collection and Usage Details We collect various types of information, including information that personally identifies you and non-personal data. The information we collect may be used to provide and improve our Service, personalize your experience, analyze website traffic, and for advertising purposes. We may share your information with third parties, including our service providers and data processors. For more details, see the full "Purposes for Collection, Use, Disclosure, and Processing of Personal Data" section above.

5.7 Compliance with Privacy Laws We comply with GDPR, CCPA, and other relevant privacy laws. We obtain your explicit consent for the collection and use of cookies and ensure your rights under these regulations are upheld.

6. Specific Issues for the Disclosure of Personal Data to Third Parties

6.1 We respect the confidentiality of the personal data you have provided to us. In that regard, subject to the disclosures you have consented to in this Privacy Policy, we will not disclose your personal data to third parties without first obtaining your consent permitting us to do so.

6.2 In addition, you agree and acknowledge that we may share your personal data with selected third parties, including:

• Our affiliated companies;
• Our third-party vendors, including but not limited to vendors that administer our promotions and events, provide us with marketing or promotional assistance, analyze data, or assist us with customer service;
• Advertising networks, analytics companies, and other vendors for advertising purposes, such as monitoring the effectiveness of advertisements and making advertisements more relevant to you;
• Analytical and search engine providers that assist us in the improvement and optimization of the Website.

6.3 You agree that we may disclose or share your personal data with our consultants and professional advisors (such as accountants, lawyers, auditors) for the purposes of obtaining advice

6.4 We may also disclose your personal data as required or permitted by law. We may disclose your personal data to regulatory authorities, statutory bodies, or public agencies for the purposes of complying with their respective requirements, policies, and directives.

6.5 The instances listed in paragraphs 6.3 and 6.4 above are not intended to be exhaustive. The law provides for other exceptions.

7. Request for Access and/or Correction of Personal Data

7.1 You may request to access and/or correct the personal data currently in our possession or control by submitting a written request to us. We will need enough information from you to ascertain your identity and the nature of your request so as to be able to deal with your request. Please submit your written request to our DPO whose contact details are set out in paragraph 10.

7.2 For a request to access personal data, once we have sufficient information from you to deal with the request, we will seek to provide you with the relevant personal data as soon as reasonably possible. Otherwise, we will notify you of the soonest possible time within which we can provide you with the information requested. Please note that the PDPA excludes certain types of personal data from being subject to your access request.

7.3 For a request to correct personal data, once we have sufficient information from you to deal with the request, we will correct your personal data as soon as practicable. Otherwise, we will notify you of the soonest practicable time within which we can make the correction.

• Correct your personal data as soon as practicable; and
• Subject to paragraph 7.4, send the corrected personal data to every other organization to which the personal data was disclosed by us within a year before the date the correction was made unless that other organization does not need the corrected personal data for any legal or business purpose.

7.4 Notwithstanding paragraph 7.3(b), we may, if you so request, send the corrected personal data only to specific organizations to which the personal data was disclosed by us within a year before the date the correction was made.

7.5 We will/may also be charging you a reasonable fee for the handling and processing of your requests to access and/or correct your personal data. We will provide you with a written estimate of the fee we will be charging. Please note that we are not required to respond to or process your access request unless you have agreed to pay the fee.

7.6 We reserve the right to refuse to correct your personal data in accordance with the provisions set out in the PDPA, and if so, we will inform you of the reason for refusing the correction.

8. Request to Withdraw Consent

8.1 You may withdraw your consent for the collection, use, and/or disclosure of your personal data in our possession or under our control by submitting your request to us in writing. Please submit your request to our DPO whose contact details are set out in paragraph 10.

8.2 We will process your request within a reasonable time from such a request for withdrawal of consent being made, and will thereafter not collect, use and/or disclose your personal data in the manner stated in your request. However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that we will not be able to continue providing services to you.

9. Protection and Security of Personal Data

9.1 We will take reasonable efforts to protect personal data in our possession or our control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.

9.2 You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

10. Data Protection Officer

10.1 You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, via email at: [[email protected]].

• Office Address: 39 Woodlands Close, #08-63, Singapore 737856 (Attention to 'Data Protection Officer')

11. Governing Law

11.1 This Privacy Policy and your use of this Website shall be governed in all respects by the laws of Singapore.

By using our Website, you agree to the terms of this Privacy Policy.